Job Listings

The Administrator of Parent & Family Programs engages, informs, and supports parents and family members of Auburn University students through proactive communication, programming, and customer service.

Essential Functions

1. Oversees the Office of Parent and Family Programs by serving as the primary point of contact for parents of all enrolled students by responding to parent questions/concerns via email, phone, and social media. Responds to emergency situations by providing support for parents/families. Develops, oversees, and assesses protocol for responding to parent/student concerns by determining intervention methods and best referral sources to aid students. Manages completion of timely and complete case documentation of all parent/student referrals through electronic record-keeping system.

2. Manages the AU Parents Association (AUPA) Board of Directors through coordinating the recruitment, application, and interviews of potential AUPA board members and organizing the logistics for the three annual AUPA board meetings.

3. Oversees and maintains the AU Family Portal - a multi-department collaboration that provides a centralized portal for parents for accessing grades, financial records, and resources. Coordinates all components of the platform including contracts, departmental agreements, content creation, and publicity to campus partners. Additionally, maintains the parent and family database in connecting with several departments across campus.

4. Coordinates large-scale events such as Home Sweet Auburn, Fall Family Weekend, the AU Parents' Association Board of Directors Faculty and Staff Award Ceremony, and Sibling Day.

5. Compiles and creates parent publications and information resources including brochures, Navigate Webinar Series, Summer Newsletter, Parent and Family Resource Guide, and the Parent and Family Programs Guide within the Auburn Guides mobile application.

6. Creates and implements all department protocols and procedures and ensures proper documentation is in place (including the Parent and Family Operations Manual and Internship Guide).

7. Communicates with staff across campus and the community about Parent and Family Programs by participating in Advisor Caucus, aids university-wide initiatives by serving on or chairing various committees, and meets individually with departments to promote resources within the office.

8. Manages the budget for both Parent and Family Programs and the AU Parents Association; provides routine and ad hoc analyses/reports/metrics to ensure adherence to budget and accounts for discrepancies in budget.

9. Coordinates program assessments for the office, including the collection, interpretation, and presentation of data. 

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Institution: Carnegie Mellon University 
Job Title: Assistant Director, First-Year Orientation and Family Engagement
Full Posting: click here
Posted by AHEPPP on: April 17, 2019

Job Description

Assistant Director, First-Year Orientation and Family Engagement
Student Affairs - 2012232

Job Summary

Carnegie Mellon University (CMU) is a highly selective global research university of nearly 7,000 undergraduate students. Recognized for its world-class arts and technology programs, collaboration across disciplines, and creative leadership in the fields of Business Administration, Computer Science, Engineering, Fine Arts, Humanities and Social Sciences, Public Policy & Information Systems, and Science, Carnegie Mellon is consistently ranked among the top 25 universities in the United States.

We are situated in the heart of Pittsburgh, a city that has reinvented itself as a hub of innovation and information and life sciences technology. The city boasts nine colleges and universities, museums, opera, a world-class symphony, and several professional sports teams. Pittsburgh is known for its diverse neighborhoods, top schools and hospitals, affordable housing, eclectic restaurant scene, lively arts and music communities, and recreation opportunities that abound in our more than 2000 acres of city parks and on its three rivers. Pittsburgh offers a quality of life that has been internationally recognized, prompting the city’s ranking as America’s most livable city in recent years.

We are searching for an Assistant Director of First-Year Orientation and Family Engagement, mid-level leadership position within the Division of Student Affairs. In this role, you will be responsible for a broad range of activities designed to develop and improve our relationship with incoming undergraduate students, their parents, and family members. You will coordinate transition programming that includes the university’s nine day First-Year Orientation Program which provides support for students’ intellectual, social, emotional, and cultural transition to campus. Additionally, you will work on programs and communications that cultivate deep and important involvement of parents and relatives with the university community.

Reporting to the Associate Dean of Family Engagement and First-Year Orientation, your core responsibilities will include:

Program Planning

• Works with university partners to design and implement signature programs during First-Year Orientation and Family Weekend that are focused on curriculum design, student and family learning, and assessment.
• Designs programs, communications, and interventions from a perspective of multicultural competence in order to advance student success and a positive college transition across a diverse student body.
• Articulates goals and learning outcomes for programs and ties those outcomes to divisional and institutional priorities.
• Provides oversight for administrative support staff and their role in supporting First-Year Orientation logistics such as space reservations and allocation, dining, campus facilities, media and AV.
• Develops and stewards an annual programmatic budget of $230,000 under the direction of the leadership.

Supervision

• Delivers leadership for the recruitment, hiring, and supervision of 150+ First-Year Orientation student leaders including Head Orientation Counselors, Orientation Leaders, and Orientation Counselors.
• Supervises NODA Graduate Interns when hired to assist in First-Year Orientation planning.
• Designs and implements training sessions for student leaders focused on collaboration, college transition, small group facilitation, and conflict resolution.

Communications

• Designs communications specifically focused for families of limited income students to improve engagement towards student success.
• Provides leadership for First-Year Orientation and Family Engagement distance education including websites, webinars, event live streaming, social networking, and other new technologies.
• Coordinates communication to new students and relatives including the Pre-Orientation Summer Mailing, First Year Fast Tips email series, Orientation Schedule, and Family Weekend schedule.
• Partners with Marketing and Communications and local media to build a regular schedule of media coverage highlighting First-Year Orientation and Parent and Family Engagement at the university.

Assessment

• Develops and implements a robust assessment agenda of First-Year Orientation and Family Engagement in partnership with leadership and the Director of Institutional Research and Analysis.
• Shares and presents assessment results with campus partners to inform decision-making related to first-year student transition and relative engagement.

Collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a dynamic population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

The priority deadline to apply online is Monday, April 29, 2019.

Qualifications

• Master’s degree in higher education, student affairs, or related field.
• Minimum three years of experience post graduate degree required.
• Experience with orientation, transition, and retention (OTR) programs in a college or university setting highly desired.
• Experience in programmatic assessment, research methodologies, and data driven decision-making preferred.
• Demonstrated multicultural competence and experience working in a diverse environment, experience providing supervision to student employees, strong fiscal management skills, and experience managing programmatic budgets preferred.

More Information

Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world.

A listing of employee benefits is available at: www.cmu.edu/jobs/benefits-at-a-glance/.

Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.

Department URL: https://www.cmu.edu/first-year-orientation

Job Function: Administration / Management

Primary Location: United States-Pennsylvania-Pittsburgh

Time Type: Full Time

Organization: COMMUNITY LIFE

Minimum Education Level: Bachelor's Degree or equivalent

Preferred Education Level: Master's Degree or equivalent

Salary: $49,000 - $54,000 / year DOE

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Institution: University of Colorado, Boulder
Job Title: Coordinator of Neighborhood Life
Full Posting: https://jobs.colorado.edu/jobs/JobDetail?jobId=17824&emailCampaignId=136
Posted by AHEPPP on April 30, 2019

Off-Campus Housing & Neighborhood Relations (OCHNR) welcomes applications for a Coordinator of Neighborhood Life! The mission of OCHNR is to assist students with off-campus housing issues and concerns. Our office provides information about available off-campus rentals through our rental database, educates students through our counseling and lease review service so students can make informed choices and function effectively as tenants, roommates and neighbors. We also act as an advocate for student renters and help improve housing condition for renters. 

The Coordinator of Neighborhood Life enhances relations between CU students and Boulder community members. This position supports the off campus living experience by assisting students with their housing search, educates students about Boulder quality of life ordinances, serves as a point of contact with Boulder neighborhoods services, and promotes the neighbor perspective in programs such as the CU Restorative Justice Program. 

https://jobs.colorado.edu/jobs/JobDetail?jobId=17824&emailCampaignId=136

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Institution: Otterbein University
Job Title: Assistant Director of Center for Student Involvement (Orientation and Transition Programs)
Full Posting: http://www.otterbein.edu/Careers
Posted by AHEPPP on May 8, 2019

To Apply: Please email an Otterbein Employment Application, resume and cover letter to [email protected] addressing this position in the subject; FAX 614-823-1511; or mail to Otterbein University, Human Resources, 1 South Grove Street, Westerville, OH 43081. Only submissions with a completed application will be reviewed.

For an Otterbein Employment Application or more information: Please visit http://www.otterbein.edu/Careers

BENEFITS at Otterbein include: tuition benefits for employees and their dependents, 4 weeks of vacation, 11 paid holidays, medical, dental, vision, and competitive employer contributions to a 403(b) retirement plan.

ABOUT OTTERBEIN UNIVERSITY: Historically progressive. That is the hallmark of Otterbein University and those connected to this private university nestled in the picturesque, historic Uptown Westerville district in central Ohio. Otterbein University was established in 1847, a set of deeply rooted values still guide this model community of leaders and learners. Otterbein has set the pace by providing an educational experience that is progressive, innovative and inclusive. Today Otterbein University enrolls 2,495 undergraduate students in more than 70 majors and 393 graduate students working toward one of six master's degrees or a doctor of nursing practice degree. Students come from towns throughout Ohio and represent 42 states and 9 countries, enriching the campus through their individual and collective diversity. Integrity, humane values and an inherently just, moral compass have guided Otterbein's forward-thinking vision and actions-from its curriculum to its responsibilities as a member of academic, regional and global communities.

SUMMARY: Responsible for assisting with the coordination of Orientation programs, providing oversight for the First Year Experience Peer Mentor program, coordinating the First Year Experience co-curricular programs, and implementing Family Weekend.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Orientation Responsibilities:

• Assists with the design and implementation of orientation programming including programs for first-year students, transfers and parents;
• Supervises the Student Orientation Coordinators;
• Coordinates First Flight in partnership with the Director;
• Oversees the selection and training of orientation leaders;
• Creates publications and maintains the orientation website;
• Teaches a 3-credit hour Orientation Leader course;
• Coordinates the orientation assessment process.

Transition Support and Retention Initiatives:

• Work closely with the Director of the Center for Student Involvement in the development and implementation of and transition support initiatives for all Otterbein students;
• Oversee the recruitment, selection and training of FYS Peer Mentors;
• Supervises the First Year Experience Lead Peer Mentors and Peer Mentors;
• Responsible for the development, coordination and tracking of FYE co-curricular programming for Fall and Spring Semesters;
• Responsible for the development and maintenance of a standardized curriculum for use by the FYS Peer Mentors;
• Work to develop year-long programming initiatives surrounding the themes of the selected Common Book;
• Serve on the Common Book Selection Committee and Chair the Implementation Committee;
• Teach a 2-credit hour Peer Mentor course;
• Support the Director of the Center for Student Involvement and Assistant Dean for Student Success in the development and implementation of transition and/or retention initiatives including, but not limited to: programming, advising, and mentoring of students;
• Coordinates the assessment process for transition and retention initiatives within the department.

Parent & Family Programming Responsibilities:

• Responsible for planning and executing the Family Weekend portion of Homecoming & Family Weekend under the direction of the Director for the Center for Student Involvement;
• Supports the Director on institutional initiatives related to Parent & Family Programming;
• Writes and submits articles for the Parent Newsletter;
• Maintains the parent and family website.

General Center for Student Involvement Responsibilities:

• Assists in the management of the general operations of the Center for Student Involvement, including: strategic planning, transportation and risk-management, supervision of student employees, budget oversight, communications, outreach, public relations, tracking, and assessment;
• Provides support and assistance to Director, as needed, to carry out the goals and mission of the Center for Student Involvement;
• Serves in an advisory role for student organizations, when needed and appropriate;
• Participates in a team approach to coordinating programs within the Department;
• Serves on campus committees as appointed or needed included, but not limited to the LLC Advisory;
• Completes reports and assessment of programs and activities;
• Participates in evening and weekend activities, as needed.

General Student Affairs Responsibilities:

• Works with the Student Affairs staff and faculty to facilitate campus-wide programs and activities;
• Maintains open lines of communication with faculty, students, community partners, and the administration;
• Develops a campus community where all individuals may be best served, taking into consideration the needs, interests and abilities of individual students and student groups;
• Participates in student affairs staff meetings and professional development opportunities;
• Counsels with students having difficulty personally, emotionally, socially and/or academically and makes appropriate referrals when necessary;
• Participates in evening and weekend activities, as needed.

SUPERVISORY RESPONSIBILITIES: Supervises student personnel

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Bachelor's degree required, Master preferred; some experience in orientation and retention initiatives educational programming, supervision and/or advising.

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Institution: University of Portland
Job Title: Prospect Data Researcher, Alumni & Parent Relations
Full Posting: click here
Posted by AHEPPP on May 20, 2019

This position works collaboratively in the University Relations’ Data and Analytics Team and resides in the Office of Alumni & Parent Relations. This position is responsible for researching and gathering information that supports the University’s engagement of alumni, parents, and friends and to support Alumni & Parent Relations staff in understanding demographic makeup and leadership capacity for alumni and parents in specific regions and affinities. Specific duties include ensuring data integrity, overseeing and implementing the synthesis and analysis of engagement metrics, providing direct support and information to areas as assigned through research and analysis, and maintaining the University’s system for tracking alumni and parent engagement prospect information

General description of duties 

• Manage data integrity of areas as assigned.
• Oversee and implement the synthesis and analysis of data in areas as assigned.
• Provide consultation and expertise in identifying areas for analyses and in conducting highly complex qualitative and quantitative research.
• Develop and manage research projects and project timelines.
• Conduct market, prospect, and other research as assigned; analyze and summarize qualitative and quantitative data; prepare relevant detailed reports; may recommend strategies related to specific segments or departments; may prepare presentations to summarize findings.
• Develop and maintain the University’s system for tracking prospect activity/information; provide historical records of prospect/donor relationship with the institution and other philanthropic organizations.
• Identify ways to improve the dissemination and storage of information.
• Develop reports from client database to coordinate engagement efforts and provide accurate data and reporting on the qualification, cultivation, and stewardship efforts of assigned areas.
  • May communicate and educate relevant departmental teams and colleagues about trends in industry, best practices, and the like.
  • May supervise, train, mentor, coach, and/or review the work of other staff or student employees as assigned. Supervisory responsibilities may include hiring processes, setting of expectations, training and professional development, performance management and evaluations, and disciplinary processes including termination of employment.

Specific description of duties related to Alumni and Parent Relations 

• In areas as assigned, oversee and/or implement application of policies and practices to ensure data integrity.
• Oversee and/or conduct research related to prospects.
• As requested, provide guidance and act as a lead to Prospect Researchers.
• Utilize a wide range of available records to analyze and distill relevant prospect information and present information in a comprehensive and accessible format.
• Develop and maintain a library of relevant public and other available information sources.
• Develop comprehensive and accessible standardized reporting format(s).
• Develop and/or maintain information filing systems, including master constituent file system, consistent with all applicable confidentiality requirements and other requirements and protocols. Work closely with colleagues to ensure proper documentation and information are maintained.
• Develop and maintain a system of volunteer portfolio management for Alumni & Parent Relations staff containing biographic, demographic, and affinity information on prospective alumni and parent leaders.
• Convert raw data, through business intelligence tools, into meaningful and useful metrics for Alumni & Parent Relations staff, administration, and volunteer leaders.
• Engage in strategies to succeed in an environment that requires systems and processes to be self-motivated.
• Tell a story with data and turn anecdotal assumptions into quantifiable strategies.
• Actively participate in relevant/requested meetings, including for the purpose of evaluating “moves management” cycle of key prospects.
• Develop and implement annual work plan with major objectives, strategies, and measurable outcomes.
• Lead with evaluation and implementation of relevant products.
• Utilize donor/prospect data management system to enter and extract information
• Independently and in collaboration with other relevant positions and offices, problem solve issues relating to data management procedures, stewardship issues, and operational efficiencies.
• May develop and/or conduct presentations, independently or in collaboration with other positions or offices. 

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Institution: American University
Job Title: Associate Director, Parent and Family Engagement
Full posting: click here
Posted by AHEPPP on May 22, 2019

Contact Us:

For more information or assistance with the American University careers site, email [email protected].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

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Institution: Brandeis University
Job Title: Associate Director of Alumni Engagement, Hiatt Career Center
Full Posting: click here
Posted by AHEPPP on May 22, 2019

The Hiatt Career Center at Brandeis University is looking for an entrepreneurial and outgoing Associate Director for Alumni Career Engagement to build on past initiatives to foster lifelong membership in Brandeis community and take previous programs to the next level. This individual would have experience with managing volunteers, strategic planning, public speaking, and engaging external audiences. The Brandeis community is incredibly diverse in both backgrounds and career interests; experience engaging diverse audiences, students of color, or international students is a must. Bring a collaborative, customer-service attitude and take pride in fostering connections, developing relationships and creating innovative programs. Learn more about the Hiatt Career Center and alumni career services.

The Associate Director for Alumni Career Engagement serves as career center liaison to Alumni Relations, the Alumni Board, represents the Hiatt Career Center and Brandeis University externally, manages all alumni and parent volunteer engagement with the Hiatt Career Center and collaborates and supports alumni career education. This role also is a member of the Senior Leadership Team contributing to the overall strategic direction of the Hiatt Career Center.

Minimum Qualifications:

• Bachelor's degree required, Masters Preferred
• 5-8 years total work-related experience
• 1-3 years of supervisory/management experience
• Experience engaging diverse audiences, such as students of color, or international students
• Excellent written and verbal communication skills
• Experience initiating volunteer engagement activities
• Ability to solve problems
• Experience tracking and managing a budget
• Organized with the ability to prioritize and manage workload effectively
• Adaptable to changing priorities
• Well-rounded computer skills, including Microsoft Office applications, web content management systems, and LinkedIn

Key Responsibilities:

• Alumni/Parent Volunteer Engagement
  • Manage overall operation of alumni and parent engagement initiatives to foster lifelong membership in Brandeis community, including strategic program planning, marketing, volunteer recruitment, and program assessment.    
  • Create and manage systems for career volunteers to engage in opportunities, track volunteer activity, acknowledge volunteerism/showcase impact.
  • Partner with the employer relations staff to engage alumni and parents as employers; recruit volunteers to attend events, or job/internships.
• Alumni Career Engagement
  • Collaborate with the Career Development Team to implement scalable alumni career program for Brandeis' diverse network of 40,000+ alumni.
  • Host alumni and parent programs.
  • Travel to regional alumni clubs to organize workshops and networking events
• Hiatt Senior Leadership Team Member
  • Contribute to the overall strategic direction of shape office strategy, promote healthy team culture, facilitate trainings and plan professional development retreats for staff
• Supervision and Management
  • Hire and supervise engagement team, which may include students, graduate students, and/or professional staff
• External Relations
  • Serve as career center liaison to advancement, alumni relations and alumni board.
  • Represent the Hiatt Career Center on campus-wide committees, including branding, social media and events.

Closing Statement:

Brandeis University is committed to providing its students, faculty and staff with an environment conducive to learning and working and where all people are treated with respect and dignity. Toward that end, it is essential that Brandeis be free from discrimination and harassment on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, military or veteran status or any
other category protected by law (also known as membership in a "protected class").