When we think of school volunteers, many of us immediately envision PTA-style bake sales and booster clubs. While the enthusiasm is the same, the role of a college parent volunteer is, by its nature, a different experience. At Emerson College, we have a Family Ambassador program of approximately 16 members. The program has worked well and maintains appropriate boundaries for the needs of our campus of 4,400 undergraduates.

Originally Posted on December 6, 2019 by Lona Davenport, updated November 29, 2021

December is here, and traditionally in the U.S. that means it’s time for all things merry and jolly. December can be a joyful time, as there is a convergence of festivities and traditions to celebrate this “holiday season.” There also tends to be a heavy focus around Christmas as the pivotal religious holiday and cultural event. In a U.S. society where about 70% of the population identifies as Christian (Public Religion Research Institute [PRRI], 2021), and where a large focus centers on Christmas, how can we recognize and honor other religious and secular holidays that coexist? How do we create spaces, events, and policies that are sensitive to various identities, observances, belief systems, and worldviews?
 
This article shares ways we can reflect on this topic, helping us move toward a more inclusive December holiday season, as well as a more inclusive campus climate that supports diverse religious identities.



It was wonderful meeting so many of you during our time in Orlando. I hope you all had safe and smooth travels home. 

Personally, returning from a conference, particularly an AHEPPP conference, comes with mixed emotions. On one hand, there is travel fatigue, a bit of exhaustion, and the overwhelming feeling of catch-up that has filled my inbox. On the other hand, I am elated with inspiration and excitement; empowered by “my people” and ready to improve and implement all the things. My proverbial cup runneth over from being with colleagues who understand the ins and outs of our work; to the ones who “get” what we do with no need for explanation.

Parent and family professionals are doing such important work, and we are inspired by your positive impact. With so much going on today, we hear some common themes from parent & family engagement teams:

• How can I ensure I’m reaching all parents as a small/one-person team?
• How can I steer parents from misinformation and ensure they get the right information?
• How can I show the positive impact of the good work I’m doing?

Fortunately, things are changing in parent and family engagement – and Nearpeer, a new platform focused on family engagement, is leading the charge. Dr. Curtis Wright, SVP of Student Affairs at Xavier University of Louisiana, recognizes the power of this innovation. “Nearpeer has created a line of communication that is not contentious. It has built community with our families, and we have been so impressed.”New practices in family engagement are refreshing because the classic approaches like email, Facebook, portals, and newsletters simply aren’t enough in 2022. These classic solutions are hampered by an overall decline in older tech. Gmail is now 18 years old, and email overall is declining as a preferred communication method. Similarly, Facebook peaked seven years ago in 2015, according to the most recent Survey of College & University Parent / Family Programs. Plus, a staggering 75% of survey respondents report that they are dealing with misinformation spread across unofficial “rogue” Facebook sites and other similar social media pages.

Over the last few years, trends at the University of Kentucky suggest that families have become more willing and eager to believe information provided by student leaders than by professional staff. So, if you are looking for ways to incorporate your student leaders’ expertise into more of your orientation experience, here are a few ideas from the University of Kentucky Big Blue Nation Orientation.

Whether you've been a member of AHEPPP for ten years or ten weeks, you know that one the most popular questions and troublesome pain points for our field is the creation or revamping of a Parent & Family Board or Council on campus. You also know that the AHEPPP community is always willing to share their experiences, templates, or plans.

Having presented upwards of a dozen educational programs at AHEPPP conferences over the last 5 years, served as the 2019 national conference programming co-chair and taken on the conference chair role this year, it’s safe to say I’ve been around the program proposal block a few times! I know developing a proposal can feel daunting, but it doesn’t have to be. Below are some tips and tricks for writing a proposal that earns a spot in the final conference program lineup.

Since the creation of our Parent and Family office at Ohio State in 2009, we have focused primarily on the parents and families of our undergraduate students. Though our email communications and programs like Family Weekend and Sibs and Kids weekend are open to everyone, our mission has centered on our “traditionally” aged 18–22-year-old undergraduate students and their families. Obviously, this focus makes sense at Ohio State as we have 44,000+ undergraduate students on our Columbus campus, families who want to be engaged and limited office resources. We have engaged graduate and professional students in some capacity at events like Family Weekend and Sibs and Kids Day, but this has been secondary to our overall focus.

We are deeply sorry to say goodbye to AHEPPP Founder, Sheila Hrdlicka, who passed away January 4, 2022, in Durham, NC. At a time when colleges and universities were just beginning to encourage parental involvement, Sheila was a pioneer in the field. Her work with parents and families began when she became a member of the University of North Carolina (UNC) Parents’ Council. Her organizational and planning skills impressed UNC administrators so much that they invited her to become the university’s Parents Office Coordinator. That position led to her appointment as Assistant Director of New Student and Carolina Parent Programs, a role she filled for twelve years. 

Get to know Kim Sterritt! Kim is the Director of Parent & Family Programs at The University of Alabama and a long-time AHEPPP member and volunteer!

We’re excited, for the first time in the blog’s history, to learn more about the individual behind AHEPPP’s day-to-day operations, from the “Big Email” communications to managing AHEPPP’s digital presence to welcoming and supporting each one of our members along their journey. Lindsay McKinney currently serves as AHEPPP’s Executive Director and does her job so well that sometimes we forget she is the only full-time staff member of this organization.

What led you to your role with AHEPPP?


In loving memory of former AHEPPP president and founding member, Kristine (Kris) Stewart.

Congratulations to Nicki Jenkins! Nicki was elected by her peers to serve as the new member of the AHEPPP Board of Directors! Nicki will serve a three year term beginning in January of 2022.

Get to know Lexie McCarthy, Director of Parent & Family Relations at West Chester University in Pennsylvania. Lexie is a two-time member of the Family Engagement in Higher Education National Conference Team and is this year's Technology Chair.

Like many, I fell into my career in higher education. I started straight out of my undergrad in the world of admissions. I took to the open road of the travel season, hustling to recruit applicants and convert admits into deposits. It was fun, but it felt forced. I wasn't as comfortable as other counselors. Small talk isn’t my forte and quiet was how I recharged. I am one of the few that would retreat to my hotel room after college fairs and a day of forced interactions rather than meeting up and debriefing high school visits and travel routes. For years this didn’t change, regional meetings, team outings and professional conferences were all the same--until I met AHEPPP: Family Engagement in Higher Education.

Meet Ben Williams Director of Director, New Student Orientation & Family Engagement at Georgia State University. Ben is the Region 3 Chair and a member of the Equity, Belonging & Inclusion Task Force. Ben will also be hosting an AHEPPP family engagement Spring Summit in 2022 in Atlanta.  

How did you become involved with AHEPPP?
When I got my new role at Georgia State, joining AHEPPP was a top priority and when emails came out I said yes! It's been a great experience.

Tell us how you first started in the field of Parent & Family Relations.
I started working in family engagement when I became the Assistant Director of Orientation at Georgia State. It has been a great opportunity to build a program back up and engage with family members across our 6 campuses.

What has surprised you most about working with parents and family members?
The incredible opportunities to build partnerships that help students and families succeed. Some of my favorite interactions start with frustrated families that allow for us to work together to support their students success.

What changes do you think we will see in the field of parent/family relations in the next 5 years?
I think we will need to focus on how family members are important partners in the enrollment, retention, and progression conversations on campus. Leveraging data to tell our stories of how engaging families help us contribute to student success.

When you're not working with parents and families, how do you like to spend your time? 

As a PhD student and dog dad, most of my time is spent with loved ones and in books. I love my work, but know it is crucial to find ways to recharge my batteries.

What is the last book you read?
Year of Yes by Shonda Rhimes

Who inspires you? Why?

I am continually inspired by my mom, even though she is no longer here. She grew up in the geographic center of Texas with dirt floors and went on to do all sorts of wonderful things. In her final years, she was a House Mom for Delta Zeta at Texas State and reminded me each day it is not our experiences, but how we respond that show who we are.

If you had to eat only one meal for the rest of your life, what would it be?
breakfast....all the pancakes and bacon. :)

Meet Christine Self, Ph.D. - Director of Parent & Family Relations at Texas Tech University and the AHEPPP Representative to CAS.

How did you become involved with AHEPPP? Please also share any past AHEPPP volunteer roles.
I first joined AHEPPP back in 2013 (I think?) when I attended the Fall Conference in San Diego, and I was hooked! It was so wonderful to meet with colleagues from across the country who did the same kind of work with families that I did and experienced the same rewards and challenges of working as a higher education professional who works primarily with families. I have previously served on AHEPPP conference committees and now as the CAS representative. Volunteering with AHEPPP is incredibly rewarding!

What has surprised you most about working with parents and family members?
I’ve been surprised by how rewarding it can be to help families navigate the transition to being supporters of college students and what great partners they can be is no longer surprising to me after all of these years.

What changes do you think we will see in the field of parent/family relations in the next 5 years?

I am seeing more support for parent/family programming and communication from those outside of our areas and I hope this trend continues!

When you're not working with parents and families, how do you like to spend your time?

I love reading, cooking, hiking, and spending time with my partner and our cats.

What is the last book you read?
The Cooking Gene by Michael W. Twitty. I highly recommend this wonderful book about the influence of African cuisine in southern cooking.

Who inspires you? Why?

I am inspired by young people. This past year, they have withstood so much change and challenges to everything we thought we knew about education and social connections. Our young people have shown themselves to be flexible and resilient during trying times, and I find that inspiring.  

If you had to eat only one meal for the rest of your life, what would it be? 

Pizza.

Get to know Liz Vigil., Senior Family Outreach Specialist at New Mexico State University. Liz is the Region 6 Chair for AHEPPP and a member of our Equity, Belonging, and Inclusion Task Force.

Now you can both promote and support your professional family... and look great doing it!

Get to know Lynanne Jamison Ph.D., Director of New Student & Family Programs at Virginia Commonwealth University. Lynanne is a long-time AHEPPP member and volunteer and currently serves at the Conference Committee Assessment Chair.